EverAfter-Bridal.com is here to assist you in any way when making your purchase. Here are some questions you may be needing assistance with.
When will you receive your order?
We will try our best to get your order processed and sent to you within 5-7 business days for accessories and invitation orders. Please call us at (800)660-0693 for more details. If any of the items are on backorder for any reason, will will notify you by phone or e-mail. Please note that special orders or engravable orders may take a couple days longer to process.
What are your shipping rates and restrictions?
Our shipping rates are based on weight of the item(s). You may call us for an estimated quote at 1-800-660-0693.
Please note that our invitation print shops have their own shipping rates and restrictions. Please see the FAQ portions of those sites for more details.
Will My Credit Card & Personal Information Be Safe?
All our sites contain the highest standard secure shopping systems and are encrypted so your information remains safe and not seen by anyone else. You can feel secure while shopping with us.
How do I use the Shopping Cart?
Simply scroll down to the bottom of the page of the item listed and click the "Add to Cart" button located next to the product of choice. It will be added to your order and shown inside of your shopping basket. If an item such as wedding accessories, wedding favors, bridesmaid gifts or groomsmen gifts is available with personalization the screen will prompt you to include your special instructions just after the "Add to Cart" button has been clicked. If you want more than one item, just change the quantity field from zero (0) to your desired number.
Returns, Exchanges, Cancellations, or Modifications?
Wedding accessories, invitations, wedding favors, bridesmaid gifts or groomsmen gifts that have been printed, personalized with engraving and/or embroidery are nonrefundable. For all other wedding accessories, wedding favors, bridesmaid gifts or groomsmen gifts, a refund will be given for the unwanted portion of your order (except for rush fees and shipping & handling). After processing your return, you will be issued a credit to your account. If you wish to make an exchange, we will issue the requested changes to your order and process it upon receipt of the returned portion of the order. We charge shipping & handling for exchanged orders being reshipped.
All items must be returned within 30 days of receipt.
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